Darwin : Health Care Risk Management

Generally, Darwin's risk management client services are available to policyholders free of charge. Darwin designs these services to be an integral component of our health care clients’ insurance coverage—adding value beyond simply an insurance policy. The range of support may include some or all of the following services:

Clinical Risk Assessments
Darwin is focused on helping its health care clients identify areas of potential liability and provide risk reduction strategies. Our risk management expertise allows us to closely examine an organization’s existing risk management program and clinical practices—identifying potential gaps and areas needing improvement. Clinical risk assessments may be performed by Darwin staff or by an internationally recognized vendor with oversight by Darwin.

Education Programs
Education programs are a fundamental component of any risk management program and Darwin provides a broad range of educational options to support and augment each client’s existing risk management initiatives. Issues that the client identifies as important to the continuing education of their staff determine program content and areas of focus. Educational programs are then jointly developed following Darwin’s analysis of areas of exposure and educational needs through clinical risk assessments, claims history, and emerging trends in liability. Darwin’s educational programs become a powerful tool to help each client mitigate potential loss and they reinforce the central role each staff member plays in managing their organizational risk.

Electronic Newsletter
Darwin provides a regular, weekly email newsletter to clients that highlights important trends in risk management and emerging topics affecting the health care industry.

Video Lending Library
Darwin is committed to being a risk management partner with our health care clients. As such, we understand that many complex safety challenges can be better managed and mitigated through awareness and training. A number of excellent videos are available that highlight common risks and focus on ways to prevent their occurrence. Click here for more information.

Policy and Procedure Development
Darwin provides its health care clients with assistance when drafting new policies and procedures, as well as updating existing policies and procedures. Access to an extensive library of resources and samples is available.

Risk Management Research and Publications
Darwin provides access to industry trends and news through subscriptions to risk management publications produced by experts in the area of health law, risk management, and liability insurance. We will also assist clients with research on risk management issues and standards of care.

Risk Management Hotline
Darwin’s risk management hotline provides clients with direct and immediate access to risk management information when the need arises, even beyond traditional business hours. The hotline is dedicated solely to Darwin’s medical malpractice clients.

Loss and Claim Handling Support
Whether for an institution or individual, primary or excess, Darwin tailors its claims services specifically to each risk – taking into account how involved the policyholder wishes to be in the management of their claims. We believe the best defense is often a good offense, which means an early and vigorous review of the facts of each claim to identify those that require a staunch defense, and those that are best settled early. No matter where Darwin’s insurance layer attaches, we strive for full communication with each policyholder during key steps in the resolution process. At Darwin, gathering input on claims strategy goes beyond simply the economic value of the case.

Loss and Claim Tracking
Darwin’s risk management team collaborates with claim analysts on staff, as well as a client’s internal professionals, to identify causes and trends of incidents and occurrences. These in-depth analyses are then used to customize loss control services to each client.

Darwin Professional Underwriters, Inc.
9 Farm Springs Road, Farmington, CT 06032

V 860-284-1300 | F 860-284-1301 | E info@darwinpro.com